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  • Spine Update Bug -- Won't Launch

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I purchased and installed Spine (running on Windows 7 Professional 64-bit) last week and so far it has worked fine. But today when I go to open the program it tries to download and install an update, but it fails every time and won't let me open the program itself. Details below:

When I open the program I get this message on the launcher:
"Connecting to esotericsoftware.com:80..."
"Downloading: Spine update"

And then the screen immediately goes to:

"Sorry, the update has failed. See spine.log for more information. Please check your internet connection"

After that the only options are "Retry" and "Close". I have checked my internet connection (which is working fine), so I know that isn't the problem. I have tried clicking "Retry" a number of times, but it fails each time (even after restarting my computer and relaunching the program).

Here is what the spine.log file says afterwards:

Spine Launcher 3.3.00
Windows 7 Professional x86 6.1
Java 1.7.0_06 Esoteric Software
32-bit Server VM
Downloading: Spine update
Update complete.
java.lang.RuntimeException: Downloaded update was invalid.
at com.esotericsoftware.spine.editor.launcher.Launcher.a(SourceFile:1196)
at tzax.i.run(SourceFile:1123)

I have no idea what's wrong here (and I'm still brand new to the software), so any help would be greatly appreciated!

I'm getting the exact same bug please help!

Also brand new to the software.

I have tried both reinstalling Spine and running it from the command prompt with the notimeout option 🙁

The same problem has occurred. Help!

spine.log

Getting the same bug on my personal account.

exactly same problem I have today. Last night it's working fine but this morning it won't allow me to access it. Any advice what can we do to fix this? I really need to make it work today since I'm on a deadline. Thanks!

Has anyone found any workarounds? I need to get a project done by tonight 🙁

Same here. I ended up coming here after countless retry, but seems like there is no work around yet. hmm. :S

Same problem.
Is there any way to revert back to an old version?

I'm pretty sure this is a server issue. Can anyone confirm that there Spine is in fact working?

exactly same.

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My Spine stopped working also.

Are Server Administrators now sleeping ?

Same problem.
My Spine stopped working also.

same problem :devil:

Sigh.. me too. Amazing timing, really.....

I figured it was just me. I reinstalled and nope, no dice. I just upgraded to a professional license, too! I wanna get in and check out my new features! ;3;

😢

I m same error.

Spine Launcher 3.0.13
Windows 7 Professional x86 6.1
Java 1.7.0_06 Esoteric Software
32-bit Server VM
Updating to: Spine update
Update complete.
java.lang.RuntimeException: Downloaded update was invalid.
at com.esotericsoftware.spine.editor.launcher.Launcher.a(SourceFile:1175)
at tzax.i.run(SourceFile:1102)

Anyone help me!

I love this software but I am so frustrated that I can't use a product that I purchased. What gives guys?

I had a deadline an hour ago...