I'm sorry to hear you're experiencing crashes with your project! This sounds like a frustrating issue. Here are some steps you can try to resolve this:
First, check your spine.log file
The log file will contain information about what's causing the crash. You can find it here:
- Windows:
%UserProfile%\Spine\spine.log or C:\Users\<user name>\Spine\spine.log
- macOS:
~/Library/Application Support/Spine/spine.log
- Linux:
~/.spine/spine.log
Important: Check this file before running Spine again, as it gets cleared each time Spine starts.
Try updating to the latest version
You can update Spine to the latest version through the settings, or if you can't access the settings:
- Windows: Open Command Prompt and type:
"C:\Program Files (x86)\Spine\Spine.com" --update latest
- macOS: Open Terminal and type:
/Applications/Spine/Spine.app/Contents/MacOS/Spine --update latest
- Linux: Run:
Spine.sh --update latest
Update your drivers
Spine uses hardware-accelerated graphics (OpenGL). Outdated video drivers can cause crashes. Make sure you have the latest drivers for your graphics card from the manufacturer's website.
If the problem persists
If these steps don't resolve the issue, please send your project file to contact@esotericsoftware.com so the team can investigate what's causing this specific crash. You can make all the textures black if needed for privacy - as long as the images and Spine project are included, they should be able to reproduce and fix the issue.
