rffaguiar

I'm trying to buy the professional version since yesterday and I always get the same error message:
"Sorry, your bank has declined the transaction. Please check your address and try again."

My address is fine. I tried to buy the Essential and got the same error. I called my bank and they told me everything is fine with my card and on their side. They were able to see a transaction happening but not being finished for some reason.

Thanks!

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I see that you use Stripe for payment, right? Apparently Stripe doesn't work here (Brazil).
How can I buy your product?
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rffaguiar
  • Bài viết: 5

Mario

It seems you have managed to purchase Spine after all. For payment related questions, please always contact us via email at contact@esotericsoftware.com.
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Mario

Mario
  • Bài viết: 2299

rffaguiar

Yep, I had to use a different credit card
rffaguiar
  • Bài viết: 5


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